Industrial buyers: Endress.com unveils ecommerce debut
07 October 2019
'With Endress.com, we believe that we can revolutionise industrial procurement.'
Ecommerce presents many difficulties for industrial suppliers, distributors, and consumers, and some of these challenges include identifying/confirming product details, obtaining answers to product-related questions, and finding post-sale technical support.
At Endress+Hauser, we’re committed to developing an online shopping experience that’s tailored to the needs of industrial buyers. With that goal in mind, we’re proud to announce the debut of ecommerce on Endress.com, a platform designed to streamline industrial procurement processes.
By creating an intuitive platform with maximum functionality and usability, we hope to improve online and offline shopping experiences and provide maximum benefit for all of our clients.
With Endress.com, we’re confident that we can make order fulfilment a seamless process for any industrial company.
1.) View RFQ’s, quotes, orders, and reorder products
By simply logging in to their account, users gain complete access to all past and present online and offline transactions.
This makes it possible to check the status of ongoing quotes, track delivery orders, access delivery notes and invoices, and reorder previously purchased items.
All relevant documentation can also be exported into several file formats for the company’s records.
2.) Buy products, send RFQs, and access contacts
Industrial equipment is usually available in several different variations, each of which is subject to strict specifications.
The website’s advanced search, purchase, and configuration options help users quickly identify the correct component for their given application, eliminating the guesswork that often comes with industrial procurement.
Our extensive inventory can also be filtered based on criteria such as product area, measurement principle, and product type.
To further simplify the decision-making process, two or more devices can be put together for a side-by-side comparison of features and specifications.
Of course, we also understand that some users may need to consult an expert before investing in a piece of equipment.
To that end, our order interface allows users to request a quote before making a purchase. We also provide a comment and requirements section where users can ask pertinent questions and seek technical assistance from our staff.
For additional support, all Endress+Hauser personal contacts can also be accessed directly from your personal account.
3.) Order spare parts and access documentation
It can be a challenge to source spare or replacement parts that are compatible with your existing equipment.
Spares and replacements can be easily found on the website by entering the device’s order or serial number in the search bar. If a device is obsolete, the system will provide the user with information on the most current model.
Other supporting information such as technical documentation, installation instructions, and devices drivers are all available in one location within the platform interface.
4.) Find favourite products and references
Endress.com features powerful sorting and organising options within the user interface. Products can be saved as favourites and classified according to their application, type, and reference number, enabling users to standardise items for easy recollection and future reordering.
These options minimise the time and cost of industrial procurement and avoid ordering errors that could affect workplace safety.
Endress.com also allows users to assign customised reference numbers to products. This makes it possible to quickly recall parts based on user assigned codes as opposed to Endress+Hauser’s default product codes.
Ecommerce has transformed the global economy, making it easier than ever to connect buyers and sellers in every industry.
With Endress.com, we believe that we can revolutionise industrial procurement as well. To find out more about the benefits of using Endress+Hauser’s ecommerce platform, you can find more information on our website.http://www.engineersjournal.ie/2019/10/07/52433/http://www.engineersjournal.ie/wp-content/uploads/2019/10/a1b-8-1024x729.jpghttp://www.engineersjournal.ie/wp-content/uploads/2019/10/a1b-8-300x300.jpgSponsoreddigital,industry,manufacturing